Privacy Policy

Introduction

Lonely Sailor Labs confirms that personal data and information you provide are collected, processed, and stored in compliance with EU data protection laws, including the General Data Protection Regulation (GDPR). When first visiting our website, you will be asked to confirm permission for us to use cookies and process personal data according to this Privacy Policy. We encourage you to read the full policy to understand data collection conditions and purposes.

Data Controller

The data controller is Lonely Sailor Labs. Data processing inquiries can be directed to hello@lonelysailorlabs.com.

Personal Data We Collect

Contact Form

Name, email address, company name, and message content are collected when you contact us through our contact form. Name and email are required for us to respond to your enquiry.

Website Analytics

We use Google Analytics 4 to understand how visitors interact with our website. This includes information about pages visited, time spent, approximate location (country level), and device type. This data is anonymised and only collected with your consent via our cookie banner. You can withdraw consent at any time through your browser settings.

Data Processing and Storage

Personal data is processed for the duration necessary to achieve processing purposes. Contact form submissions are retained for 12 months unless a longer period is required by law. Analytics data is retained according to Google Analytics default retention settings.

Third-Party Data Sharing

We use Mailjet to process contact form submissions. Your name, email, and message content are transmitted to Mailjet for the purpose of delivering your message to us. We do not sell or share personal data with third parties for marketing purposes. Data may be disclosed to law enforcement or regulatory authorities when required by applicable law.

Your Rights

Under GDPR, you have the right to: access your personal data, request correction of inaccurate data, request deletion of your data, restrict processing, object to processing, and withdraw consent at any time. To exercise these rights, contact us at hello@lonelysailorlabs.com. You also have the right to file a complaint with your local data protection authority.

Data Security

We implement appropriate technical and organisational security measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. All data transmitted through our website is encrypted using HTTPS/TLS.

Cookies

We use cookies for website analytics (Google Analytics 4) and to remember your language preference. Analytics cookies are only activated with your consent. You can manage cookies through the banner shown on your first visit or through your browser settings.

Changes to This Policy

We reserve the right to modify this Privacy Policy. Changes will be published on this page. Last updated: May 2026.